Completely automated & optimized scheduling.
You won’t even have to think about it any more. Literally – not a thought. MUSE, the only artificially intelligent labor tool on the market, takes everything into account when creating an optimal plan for your workforce (and we mean everything). CEOs, VPs, GMs and Managers can rest assured that during every moment of every day their floors are covered by employees who are 1) the most fit for the task at hand and 2) self-motivated to always improve, sell more, be knowledgeable about their products and focus wholeheartedly on the customer experience.
Staff can take comfort in knowing that their fate is truly in their hands. Gone are the days of politics, in-fighting over shifts, favoritism and business as usual. 80% of staff leave their jobs because “(they) don’t get the shifts they want.” No wonder turnover is so high. Let your staff earn what they want: the ability to name their schedule, and inherently the amount of money they take home at the end of the day. MUSE aligns the incentives of management and staff, and in doing so makes everyones’ lives a little easier, and a lot more profitable.back to top
Simplifies all operations.
We understand labor planning and schedule generation are just two of a myriad tasks performed by managers each week. We are equally well aware of the multitude of homegrown tools, excel workbooks, and databases managers struggle to update, utilize, and maintain. With MUSE, consider them a thing of the past.
From super-simple drag/drop Master Schedules that automatically show estimates based on your data to hyper-intelligent Forecasts that are automatically tied to your masters – arriving at an optimized, automated schedule literally takes minutes (35 to be exact). Updates to masters and forecasts become immediately effective; and since we synchronize Point-of-Sale data in near real-time, any changes to labor rates or employee data are instantly effective in MUSE. Breathe a bit easier. MUSE has you covered.back to top
Split-second staff availability functions and request workflow.
Your staff, it turns out, are MUSE’s biggest fans. We think we may know why - not only can they view their schedules online, but they can submit weekly availability changes or request specific days or times of day off through our web portal. Managers can approve/reject these requests at their discretion while considering the necessary labor levels for a given day. All the information you need is at your fingertips when you need it. We told you MUSE was smart. Find out just how smart it is and give it a try. We think you’ll be pleased with the monster we’ve created.back to top
Point of Sale (POS) synchronization.
Behind our entirely web-based suite of software is a powerful integration platform. Bi-directional communication between the Point-of-Sale and our cloud allows MUSE to be the single touch-point for your labor management needs. That means no more tedious interaction with dated, clumsy Point-of-Sale software. Forecast and schedule approved? Great. MUSE automatically synchronizes schedules to the Point-of-Sale remotely to ensure users can’t log in before their scheduled shifts. Shifts swapped? – MUSE syncs those too. Hours spent manipulating and inputting schedules and shift changes have evaporated into thin air.back to top
Accessible anywhere, any time.
We’re entirely web-based and maintain a place at the forefront of modern technology (and work around-the-clock to stay there). What that means is that no matter where you are or what time of the day it is you can interact quickly and easily with MUSE. Log on via your computer, laptop, tablet, or mobile phone. Choose to have your schedules and notifications sent to your email, via text message or through your Facebook account. MUSE is always there when and where you need it – waiting to perform remotely, reliably, and consistently no matter how you access it.back to top
Pre-emptive analytics and notifications.
You’re a doctor and your store is the patient. All those instruments and monitors? They’ll immediately tell you when something is amiss. Consider MUSE your own personal set of instruments and monitors - keeping the pulse of your store so that you can accomplish your tasks with renewed focus. MUSE alerts you when you deem necessary - overtime is exceeding the acceptable level for the week; labor costs need to be adjusted for next period’s schedule; sales in section 4 are really off and it’s 9pm. It remains vigilant around the clock, so that you can turn your attention to what drives your profits – and not what drives you crazy.back to top